Cancellation Policy

Order Cancellation

At MONEYDASH TECHSOL PRIVATE LIMITED, we understand that sometimes you may need to cancel your order. We have made the cancellation process simple and customer-friendly.

Cancellation Before Shipment
  • Orders can be cancelled before they are shipped
  • Full refund will be processed within 5-7 business days
  • To cancel, contact our customer support or use your account dashboard
  • Cancellation requests must be made within 24 hours of placing the order
Cancellation After Shipment
  • Once the order is shipped, it cannot be cancelled
  • You may refuse delivery and the order will be returned to us
  • Refund will be processed after we receive the returned product
  • Return shipping charges may apply
How to Cancel
  1. Log in to your account
  2. Go to "My Orders"
  3. Select the order you want to cancel
  4. Click on "Cancel Order" button
  5. Select cancellation reason and confirm
Refund Process

Once your cancellation is confirmed, the refund will be initiated to your original payment method within 5-7 business days. The time taken for the refund to reflect in your account depends on your bank or payment provider.

Non-Cancellable Items

Certain items cannot be cancelled once the order is placed:

  • Customized or personalized products
  • Items marked as "non-cancellable" on the product page
  • Sale or clearance items (unless defective)
Contact Us

For any queries regarding order cancellation, please contact our customer support:

Email: support@moneydashtechsol.in
Phone: +91 9876543210