Order Cancellation
At MONEYDASH TECHSOL PRIVATE LIMITED, we understand that sometimes you may need to cancel your order. We have made the cancellation process simple and customer-friendly.
Cancellation Before Shipment
- Orders can be cancelled before they are shipped
- Full refund will be processed within 5-7 business days
- To cancel, contact our customer support or use your account dashboard
- Cancellation requests must be made within 24 hours of placing the order
Cancellation After Shipment
- Once the order is shipped, it cannot be cancelled
- You may refuse delivery and the order will be returned to us
- Refund will be processed after we receive the returned product
- Return shipping charges may apply
How to Cancel
- Log in to your account
- Go to "My Orders"
- Select the order you want to cancel
- Click on "Cancel Order" button
- Select cancellation reason and confirm
Refund Process
Once your cancellation is confirmed, the refund will be initiated to your original payment method within 5-7 business days. The time taken for the refund to reflect in your account depends on your bank or payment provider.
Non-Cancellable Items
Certain items cannot be cancelled once the order is placed:
- Customized or personalized products
- Items marked as "non-cancellable" on the product page
- Sale or clearance items (unless defective)
Contact Us
For any queries regarding order cancellation, please contact our customer support:
Email: support@moneydashtechsol.in
Phone: +91 9876543210